Hyster enjoys a unique relationship with all our clients. We attempt to produce total customer satisfaction created through world class manufacturing. Our goal is to anticipate the requirements of all our clients as well as address them with lift trucks which deliver the dependability, the value and the performance that they need.
At Hyster, we believe in starting with the client. We annually perform focus groups and provide an on-going voice of customer research both on line as well as in the field. We have more than 400 design engineers to translate that input into intelligent designs by implementing our rigorous review gate process. Virtual prototype builds and advanced tools help ensure the best equipment practices come together. Other advanced tools like virtual prototype builds and dynamic modeling help to shorten our product development cycle. We enjoy giving our clients a competitive edge.
All of our machines are subjected to physical, environmental and virtual tests, in order to ensure the lowest ownership cost and total reliability. Not only do we test against our own standards, but we are continually testing against the competition's products as well. Our final tests happen in real-world customer applications in order to make certain that our products have met our highest standards.
Demand-Flow Manufacturing That is Smart and Lean
Our world-class manufacturing at Hyster is driven by DFT or Demand Flow Technology. Each and every aspect of plant operation is driven by DFT lean manufacturing principals toward a single goal: to provide total customer satisfaction and flawless quality 100% of the time, all the time.
Total Quality All The Time
To initiate quality from the start, Hyster utilizes an integrated MES or Manufacturing Execution System. The job of the MES is to manage production flow. The MES coordinates line activities like for instance part sequencing and quality verification. It also uses quality gates and torque tools to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits during every shift. These audits actually hold each and every worker responsible for consistent quality, together with the 5s workplace organization in place to help us achieve it.
Hyster offers a range of high quality features as standard with all our products. By remaining dedicated to our focus on safety and quality, and by being innovative from start to finish, we provide several of the best material handling equipment on the market. These are just a few of the reasons Hyster has become a leader within the industry.